I came across this guide to car rental today and felt I should set the record straight on some of the issues raised as it was misleading (just like my title, no sex here I’m worried).

RUMOUR: You probably won’t get the car you booked.

TRUTH: Rental companies do not guarantee specific models – we cannot guarantee you will get a Hyundai Getz 1.5L for example, but if you pay for an economy car, manual transmission with air conditioning – you will get an economy car, manual with air conditioning (unless of course you get an upgrade!). Our reservations are based on car SIPP codes, vehicles are given as examples only.

TIP: Book based on SIPP code, not actual vehicle. Peugeot Leasing is an exception – models ARE guaranteed.

RUMOUR: It’s likely you’ve paid too much.

TRUTH: Walking off the street to pick up a car in a foreign country, you probably will pay more. Book before you go to ensure the best possible price and remember to compare like with like when researching prices. Look closely at what the price includes, what is extra and how much the extras will cost. Often, an all inclusive rate may appear more expensive but can save you money as there is no more to pay when you pick up the car.

RUMOUR: Your “fully-inclusive deal” won’t be as comprehensive as it sounds.

TRUTH: An Insurance Excess is applicable in the event of any accident or theft to the rental vehicle, regardless of fault. The Excess amount varies between countries and car group. The additional insurance offered by the car rental company is optional and is charged per day on top of an inclusive rate. Read more about insurance excess here.

TIP: You may be covered through your own insurance so double check before you book.

RUMOUR: You may face hefty add-ons.

TRUTH: There are some extras that will be added on to your bill e.g. children’s seats, additional drivers, young driver surcharges and GPS units may be charged separately and on a daily basis, which can add up, especially if it is a long trip. You should be made aware of these charges before you agree to anything, so be aware of how much exactly you have to pay.

TIP: Always question what the extra charges will be before you agree to them.

RUMOUR: Breaking down could be a disaster.

TRUTH: Not when you book with DriveAway! Our rates all include 24 hour roadside help. We also have 24/7 customer service with a toll free number from across the globe so you can speak to someone (in English) no matter where you are.

TIP: Book with a reputable company who have a number you can call in the case of an emergency.

RUMOUR: You could be stung by cancellation penalties.

TRUTH: Not at DriveAway! We do not charge amendment or cancellation fees on car hire.

TIP: Always check at the time of booking if there are cancellation fees in case of an emergency. Sometimes it can be as much as the price of the rental if it is within a small time frame.

Always read your inclusions very carefully when you book a rental car (DriveAway list the inclusions with each vehicle during the booking process online and our reservations consultants will inform you of these if you book over the phone). Terms, conditions and costs all vary depending on the supplier and location. Remember to read your rental agreement carefully before signing it.

Holidays are precious. Researching and organising your car rental before you go can save you headaches and money.

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This recording is just a small part of a much longer car rental reservation run a foul by linguistics profiling. Based solely on the sound of my voice (NO impersonation or deception on my part), the White office manager (female voice) assumed that I (male voice) was also White. She commenced (without provocation) to spew her racist and otherwise disparaging opinions of Black Americans… all the while not knowing that I am Black! For the time being, I’ve withheld the name of the rental …

Help answer the question about car rental

What car-rental company will let me borrow a car to get around the different countries of Europe?
I plot on picking up the car in Greece and dropping it off in Holland while passing through Albania, Croatia, Austria, Germany & France.
So if anyone knows of any cheap rental companies that will let me go across borders and drop the car off in a diffferent country please let me know the name of the company and its website if applicable.

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Car Guru writes for DriveAway Holidays, DriveAway Holidays New Zealand and DriveAway Holidays Blog

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Searching for car rental online has never been simpler with the help of the internet. You can easily search and compare prices from various car rental suppliers, often on the same website.

Car rental rates often vary considerably depending on what is included in the rate. Look out for those too-excellent-to-be-right prices – they probably are. You may reckon you have found a bargain, but it will be a different tale when you go to pick up the rental car, only to be told you have to pay for lots of additional charges.

So when you are comparing car rental costs online, ensure you are comparing like with like. There are various extra charges which can push up the price of your rental car, so make sure you look out for them. Often if you add these on to that oh-so-low rate, it doesn’t look so appealing anymore.

What is Included

Most car rental websites will list the inclusions with the rental. These will vary depending on suppliers but generally standard rates include basic insurance and tax.

What is Extra

Again this will vary but look out for the following:

Airport Fees

Also known as a Premium Location Fee, you will be charged extra to pick up a rental car at an airport location. This charge varies depending on supplier and location, but in the UK for example could cost as much as 13% of the rental value.

Vehicle Licensing Fee

This is a Government imposed levy for rental cars to partially recover the registration costs. Approximate cost in the UK: GBP1.22 per day, which over a long period can add up.

Additional Driver Fees

If you want to have more than one driver for your rental car, this is often an extra charge. Daily charges range from GBP4-20 in the UK, EUR4-8 in Italy and from USD3-10 in the States.

Young Driver Surcharge

This is often charged if the driver of the rental car is under the age of 25. In Australia, this ranges from AUD13-22 per day. In France, the Young Driver Surcharge varies from EUR20-35 per day, GBP10-25 in the UK and USD5-45 in the USA.

Excess Reduction

Each rental car often comes with an Insurance Excess which is the amount you would be responsible for if the rental vehicle is hurt. This can often be a few thousand dollars but can be reduced with an optional excess reduction charge which can be paid daily to reduce your excess to a few hundred dollars or even to zero.

Additional Equipment

Things like child seats, ski racks and snow chains are often available at an extra charge.

One Way Rentals

If you want to drop off your rental car in a different city from where you picked it up, there may be a one way fee. Again, this varies depending on the supplier and destination. Ensure you question before you pay!

All these extras can add up. Sometimes a standard rate may be right for you but if you are picking up at the airport and want an extra driver, for example, it may make sense for you to go with an inclusive rate.

Read the Small Print

Be sure to read inclusions carefully to see what the rental rate covers and which one is right for you. Look for possible restrictions and additional costs and find out what exactly they are before you pay. If you find a low car rental rate, make sure that the additional costs do not outweigh the savings.

At DriveAway Holidays, each car choice will show clearly if it is a Standard or Inclusive rate and will give you a list of what is and what is not included.

People often talk about the “hidden costs” of car rental, but the reality is, they are not hidden at all – you just need to know what to look for.

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Conversion Van Rentals in New York www.pamrent.com Luxury Van Rentals, 15 Passenger Van Rentals, Van Rentals Explorer vans, Starcraft Vans High Top Vans, Custom Vans Luxury Van Rentals in NYC http New York Manhattan NJ CT PA DC RI MA Boston and Miami Florida Fort Lauderdale Exotic Car Rentals

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When must a car rental be returned after the car is repaired?
My policy allows up to $30.00 per day to a maximum of 30 days while my car is being repaired. When the car becomes drivable, then I return the rental vehicle and retrieve my car. The rental can not be kept for longer than it takes the car to be repaired and drivable. So I am curious from anyone’s experience, what is the reasonable time to return the rental vehicle and then retrieve the repaired car? I question because I was told that my car was ready at 3:30PM, and I returned my rental at 7:30 the very next morning. I could not pick up car by 5PM because I was working in different town. I have tried to contact my insurance company but they will not say 24 hours or eight or whatever. I am now being charged from the rental car company for that next day. I assume the charge is being placed because the insurance company thinks I could retrieve my repaired car by 5PM. Anyone have thoughts or experience?

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With the environment such a hot topic around the world and especially in the transport industry, there are companies that are embracing new environmentally friendly technology. Hybrid Cars and ever increasingly fuel efficient diesel cars are becoming more available to mainstream motorists. I used to work for a corporate travel company and many of the major corporations were requesting the inclusion of Hybrid cars in their contracts. This was more to do with increasing business opportunities by being seen to be green as opposed to wanting to be green!

The question arises when people travel and want to maintain their commitment to the green cause. Car Rental companies will be the ones providing these vehicles… or will they?

I have chosen (for the Australia traveller) major car companies that you can book ‘green cars’ with. Working for DriveAway Holidays here in Australia, the most common request is for diesel cars. This is driven out of cost concerns and also the occasional environmental concern. (Shouldn’t it be the other way around??)

First off the rank is Avis Rental Cars.

In Australia, the group L car will give you a Toyota Hybrid. This car is the favorite for the car rental companies due to it being built by Toyota.

In the UK, there doesn’t appear to be any green cars, although there may be diesel cars on fleet, Avis don’t make them simple to find.

In the USA, like Australia, the Toyota Hybrid under group XG is available.

Second off the cab rank is Hertz Rental Cars.

In Australia, like Avis, the Toyota Hybrid is the car of choice. Book a group G and you will get this car.

In the UK, Hertz has a range of fuel efficient diesels on fleet but no hybrids. This seems to be a common factor in the UK. Being an expat, I know that Toyota car prices in the UK are reasonably expensive compared to other european manufactured vehicles

In the USA, Hertz has a range of Hybrids, although on some of the cars, I couldn’t tell if they were Hybrid or not.

Now, all credit to Hertz as they do promote their green cars as part of their Green Fleet. Avis don’t appear to market their green cars in any way, which is a shame.

Third on the cab rank is Europcar Rental Cars.

Again, unlike Hertz, they appear not to promote their green fleet. Looking at their Australia Fleet guide, they have the regular passenger vehicles such as Small, Medium, Large, Prestige, Minivans, Sport, 4WD. Europcar list the green car as part of there regular fleet, but, it does have it’s unique identifier (IHAR) in Australia.

In the UK, Europcar doesn’t appear to have any green offerings. Maybe it’s something you can request at pick up. Personally, if I could book a green car over the internet, I would do so with a company that offered that service.

In the USA, I chose LAX as Europcar have a limited presence. There were no cars I could find that looked green.

To Europcar’s defence, in other parts of Europe where they are particularly strong, one is able to guarantee a diesel for an extra few euros per day.

In this brief look, Hertz appears to be the only car rental company that is actively promoting green cars. Avis & Europcar seem to be a bit hap hazard in their approach to a green fleet. Whilst it may be a case of logistics and a supply issue, there is no reason why they couldn’t promote their green cars.
I am sure that in 12 months time, the situation will be that every car rental company will be actively marketing green cars. The consumer can currently offset their CO2 emissions in the various transport sectors and I am sure that the car rental industry will follow suit in the near future.

The Environment is a marketers dream and I do reckon that some of the car rental companies have missed the boat so far. Hopefully their marketing departments will wake up and smell the cleaner air..

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car2go: In the southern German city of Ulm, Daimler is launching a new pilot project with 50 smart fortwos made available around the city. Following a one off registration, anyone with a valid drivers licence can hire a smart, spontaneously on the spot or pre-booked as long as required. Once the trip is completed the customer simply parks the rental smart within the city limits. Billing is just as flexible, it is calculated per minute.

Help answer the question about car rental

What to do when rental car got hurt and I dont have insurance?
I rented a car from Enterprise and declined their insurance. I had credit card insurance. But I made a blunder of not initiating the rental in that credit card. While driving the rental car the tire blew out and the car hit the median and there is some extensive hurt to the car. I am in deep distress now as my credit car insurance will not work as I didnt initiate the car rental in that card. Is there any way that I can salvage this situation? Please help!!

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Car Guru writes for DriveAway Holidays, DriveAway Holidays New Zealand and DriveAway Holidays Blog

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Q. What does “car type” or similar mean?
A.  Car rental companies can never guarantee a specific model or car. When renting a car, companies will give you an idea of what you can expect – you may get the car type that was advertised or you may get one similar in size or model.

Q. How old are rental cars?
A. Depends on the car rental company. Larger suppliers like Hertz and Avis carry cars on their fleet that are about 3-4 months old. Smaller companies can carry cars up to 4 years old.

Q. Can baby seats be requested?
A. Yes, the majority of car rental companies do carry baby or booster seats and can be requested before collection.

Q. What happens if my rental car breaks down?
A. Most car rental companies should include 24 hour roadside assistance in the rental rate. If you do break down, help is only a phone call away.

Q. Can I pick up a rental car in one city and drop it off in another?
A. This is known as a one way rental. It depends on the supplier and the country – sometimes a fee will apply. Ask when booking!

Q. Can cars be driven into countries other than the country the vehicle is collected in?
A. In most cases, yes but conditions and restrictions do apply. In Europe, there are restrictions about travelling into Eastern Europe and some vehicles cannot be driven in Italy. In the USA, cars cannot be driven into Mexico. Always check at the time of booking.

Q. Are there age restrictions on drivers?
A. Yes. Maximum and minimum ages vary depending on suppliers and car type. Additional fees may also apply for younger or older drivers.

Q. Can anyone drive the rental car?
A. Additional drivers must be added to the rental contract before collection. There may be a fee for additional drivers.

Q. Can my prepaid rental be extended after the vehicle is collected?
A. Yes. In most cases, the renter pays the supplier directly for any extensions. However, this is at the local rate which is often higher than the pre-paid rate.

Q. What do I do if I return the vehicle early?

A. This is possible, however no refund of unused rental days is allowed by the car rental companies.

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If you rent cars at Hartsfield-Jackson Atlanta International Airport, we have good news! The Airport is opening a new, state-of-the-art rental car center and the ATL SkyTrain. When the new facility opens, all rental car companies operating in the passenger terminal will move to the rental car center. The center will house all customer transaction counters and all vehicles for rental agencies that operate at Hartsfield-Jackson. See www.atlanta-airport.com/RentalCarCenter for more details….

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Which Rental Car Company would you say has good rates for renting a car for one week?
I am planning on taking a trip to Chicago in the spring of 2009 and this will be the first time I check out a car. I am making plans to see Chicago, Illinois and Grand Rapids, Michigan but I would like to know which rental car companies would you say gives you good rates for a car rental during the springtime between April and May?
I would like to know if it is better to rent a car from Chicago O'Hare Airport or Chicago Midway Airport.

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I get paid to sell self-drive holidays to Australians, to encourage them to take to the open roads and explore new territory behind the wheel of a rental car. I have a confession to make. I can’t actually drive.

Now I haven’t deliberately kept this from my employer, it wasn’t mentioned in my interview nor was it in my job description alongside having excellent communication skills, the ability to work as part of a team or to meet deadlines in a fast paced working environment. It was neither an essential nor desirable attribute.

I have never lied about it, but I do avoid voluntarily giving out this information about myself. I’m almost 25 for goodness sake! Kids I used to babysit have got in the driver’s seat before me. I guess I just haven’t got around to it in 7 years. I’m used to the convenience of city living and not needing to be able to drive.

So while I am cruising comfortably on my P plates in my car rental marketing career, I have yet to get my Learners licence to drive. The irony of the situation was pointed out to me at a recent industry function when I was talking to a marketing guru from an airline. He asked me what kind of car I drove and I said quietly that, actually, I can’t drive. “What!” he exclaimed “You work for a car rental company and you can’t drive?!” True. But, I said to him, you work for an airline, can you fly a plane?

You see, what I try to market or sell is not driving. We don’t sell the idea of jumping into a rental car, the exhilaration of putting the key in the ignition, turning on the engine and…well, whatever it is that comes next.

No, we try to sell the idea of freedom, the thought of having independence and flexibility on holidays, exploring new places, making memories and having a good time. We try to inspire people to visit places off the beaten track and discover new things.

So does it actually matter that I can’t drive? Do you think dog food marketers have actually tasted what they’re selling? Exactly.

I have travelled around the world and I have been in cars lots of times, often simultaneously, so I know the feeling of having the wind in your hair, good music in your ears and a smile on your face. I know the excitement of visiting new and foreign lands and the joy of travelling around, not being in a cramped Greyhound bus or overcrowded non-air conditioned train.

I have just been in the passenger’s seat, not the driver’s, that’s all.

Having said all that, I know that I need to learn to drive. Will I finally take the plunge and learn? Yes, most definitely, in part to aid my copywriting, to gain independence and well, to see what all the fuss about.

Yes, there’s all that and also that promise that my partner made about getting a shiny new Yaris when I do finally get my license. Now that is an incentive to learn.

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Racing the rental karts at the newly built Pacific Grand Prix in Kent, WA, right next to Pacific Raceways. 9hp Honda’s with Birel chassis. Driving the “Long South” configuration. Best time on this day was a 45.6xx. Best time to date was a 44.992. … pacific grand prix kart gokart rental birel honda karting racing raceways seattle gopro onboard

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What car rental companies allow you to drive to Alaska?
What car rental companies would allow me to rent a car from Seattle or Edmonton, AB, and drive it round trip to Fairbanks? I will need the car for 21 days. Also, for those that drove to Alaska, which route did you take, and why?

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Brona writes for DriveAway Holidays and DriveAway Holidays Blog http://driveaway2008.blogspot.com

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It has been a huge month for us all here at DriveAway Holidays. We kicked July off in style at the annual AFTA National Travel Industry Awards. Always a good night, this year was even more exciting than last as we were hoping to walk off (or drive away with) an award for the third year in a row which is exactly what we did! It was a tense wait, with DriveAway being nominated in one of the last categories to be announced – which may explain the amount of wine being drunk by staff members at the table… But our wait finally came to an end when hosts Larry and Kylie from the Morning Show announced us as winners of the Best Car Rental Wholesaler category. Dan, our MD, gave an Oscar worthy speech and the award was promptly passed around the table for photo ops. A great night all round and another award to add to the DriveAway collection
General consensus among the ladies….it wasn’t as good as last year…but only because last year’s host was the gorgeous Tom Williams! Maybe next year! After celebrating being NTIA’s Best Car Rental Wholesaler 2008, DriveAway Holidays had more cause for celebration this month with our 20th Birthday on 25 July 2008. There was much excitement amongst staff with lots of birthday cake (from www.sweetdreamscakes.com.au), iPod giveaways to our Reservations team and of course, for older staff members, the joy in saying “It’s our 20th birthday” (it’s been a long time since some of us could claim that!). Since the doors opened for DriveAway Holidays 20 years ago in Manly, NSW (now North Sydney, NSW)
-We have become the leader in car rental, car leasing and self-drive holidays.
-We have grown from 2 to over 90 staff.
-We now work with over 20 rental suppliers with access to rates at over 4000 locations worldwide. Of course, we couldn’t have done any of it without the support of our customers, staff past and present, suppliers, partners…so a big thank you to everyone that has helped over the years to make DriveAway the success it is!

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Fox Car Rentals gave me the bait & switch. It’s been a huge inconvenience to travel around without a trunk or some way to hide my belongings. What a huge pain. … Arriving SFO San Francisco Fox Car Rentals Automotible huge inconvenience bait and switch trunk sneaky

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Do car rental agencies employ people to drive cars coast to coast to balance their fleet? How does one apply?
I am presently in the Los Angeles area and plan to return to my home in NJ in a week or so. I will be travelling to San Francisco and Las Vegas whiIe on the West Coast. I am interested in driving a car back for a car rental agency or private party that may have a need for this service.

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Car Guru writes for DriveAway Holidays and DriveAway Holidays Blog

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An Australian man has just won a settlement in a landmark age discrimination case against an Irish car rental company after being charged an extra fee for being over the age of 70.

Anthony White tried to hire a car in Ireland 2 years ago when he was in his early seventies and was charged a EUR25 fee. He was also told he would not be able to rent a car on his next visit as he would be over 75.

White took his case to Ireland’s Equality Tribunal who ruled in his favour that the policy amounted to age discrimination. Irish Car Rentals Ltd has since changed the rule and says the decision will now be made on a case-by-case basis involving assessments of age, health, driving record and insurance coverage.

A senior driver surcharge is pretty common with car rental companies – you may have read a previous blog here about it (Too Old to Drive A Rental Car?) Some suppliers charge extra if drivers are over a certain age, others have a maximum age limit for renters and some require additional documentation (like Irish Car Rentals are now doing). The surcharge is applied to cover higher insurance premiums as older drivers as seen as higher risk.

Does this case mean we may see an end to senior driver surcharges? Is it age discrimination to charge older drivers more as they are seen to be a higher risk?

In that case, surely it is also age discrimination to charge someone under 25 a young drivers fee since they too are seen as a higher insurance risk and more likely to have an accident?

In the case of Mr. White, he has been driving for 50 years and felt it was unfair to blanket all older drivers.

I do agree with this and think the company’s new policy is fair – it depends on each individual’s circumstances and not their age. Will other car rental companies follow suit? We’ll have to wait and see.

Final thought – one article I found about this was entitled “Old Man wins age discrimination suit against Irish rental car company” – “Old Man”? Surely that is age discrimination in itself?!

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How do I keep a car rental agency honest after I dented their car?
I hit a deer with a rental car but failed to purchase collision coverage.
There is a smashed taillight cover and some minor body damage.
How do I keep the car rental company (Fox) from charging me well above and beyond what an honest body shop would charge to fix the damage?

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Car Guru writes for DriveAway Holidays, DriveAway Holidays New Zealand and DriveAway Holidays Blog

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As people become more aware of environmental issues and conscious of their actions, demand for hybrid cars, to buy and rent, has risen.

A hybrid car is a car which can run on two or more fuel sources – most commonly an engine and an electric motor powered by batteries. The motor and batteries help the engine work more efficiently which means you spend less on fuel and emit fewer emissions.

The Toyota Prius is probably the most well known hybrid car. It first went on sale in 1997 and since then, more than 10,000 Prius’ have been sold in Australia. The Australian Government’s Green Vehicle Guide website rates all new vehicles based on greenhouse and air pollution emissions and fuel consumption. The Prius is currently the top performer in all 3 with a fuel consumption of 4.4L per 100kms.

To give you an idea of what this means – a Hummer H3 Adventure has a fuel consumption level of 13.2L/100km, Toyota Rav 4′s fuel consumption is 9.6L, a Mercedes Benz C Class C180K is 7.6L and a Honda Civic 1.8L sedan has a fuel consumption of 7.2L. According to Toyota, a Prius has up to 50% less consumption than a comparably-sized family car and that one tank of fuel could theoretically get you over a whopping 1000km!

While hybrid cars are still quite expensive to buy – a Toyota Prius 1.5L petrol/Electric combination CVT will set you back $37,400 (from www.toyota.com.au), renting one may be within your budget.

DriveAway currently have Hybrids available to rent in France and the USA, but with car rental suppliers adding more ‘green’ cars to their fleets, this is sure to grow over the next few years.

Renting a hybrid does cost more than renting a similar sized non-hybrid car (due to supply and demand and the fact that hybrids are more expensive for the rental company to buy), but you will save money on fuel and of course, it’s better for the environment. Click here for more details.

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a hurry Read me my rights as if I didn’t know this Threw me in the tank with a drunk called Otis With his 5 o’clock shadow he smelled of 3 day old beer My man turned to me and said, “Why are you here?” I said I’m charming I’m dashing I’m rental-car bashing I’m phony-paper passing at Nick’s Check and Cashing I went before the judge he sent my to the Brooklyn house of D. He said, “You behave or we’ll throw away the key” Houdini’d out the cuffs, kicked the screw in the knee I took the …

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Can you take a rental car when you do not have any personal vehicle or auto insurance?
I do not have any car insurance right now. I am planning to get a car rental for a month. Do I need to get some insurance for this? What happens if cop pulls me up will rental agreement be sufficient?

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Car Rental. Q. Why take a ‘driving holiday’?
A. A drive holiday gives you the freedom and flexibility to decide on where you travel and what you see and do. You are in charge of how much time you wish to spend at a particular attraction. You have the independence to move around as much or as little as you like. A drive holiday allows you to discover so much more as a car will allow you to drive through the little villages in out of the way places.p>

Q. How is car rental charged?
A. Car rental is based on 24 hour periods and charged accordingly. If you pick up a car at 9am on Thursday and return at 9am the following day, this is one 24 hour period and therefore a one day booking.

Q. Is it cheaper to pre-book my car rental or should I book when I arrive?
A. Pre-booking will save you money almost every time! With a wholesaler like DriveAway Holidays, you receive the benefit of our purchasing power. Our prices with the major car rental suppliers are considerably lower than walking in off the street in a foreign country to rent a car. In addition you are pre-paying in Australian dollars so the risk of fluctuations in the currency are reduced.

Q. How does a prepaid rental work?
A. The booking is made in advance, paid for and a voucher is issued. The voucher is then used as payment when you go to pick up the car from the supplier.

Q. What additional extras will I have to pay?
A.  It depends on what the rental covers. DriveAway Holidays in most cases include all mandatory charges, like road taxes or airport surcharges. Many optional charges are applicable such as young or additional drivers, Insurance Excess Reduction or extra equipment like child seats. Be sure to check out rate inclusions – first when you are choosing your vehicle online and when you have made your booking (the inclusions will be on your voucher)

Q. What happens when I pick up the car?
A. Present the rental voucher, a valid drivers license and a credit card for a security deposit. Any additional charges will be explained as well as the conditions of the rental. A signature will be required to accept or decline additional charges and to acknowledge that the rental conditions are understood.

Q. What does the supplier do with the renters credit card?
A. It varies depending on the supplier – they may freeze a specific amount as a deposit, an imprint may be taken as a deposit or an amount may be charged to cover the security deposit and then refunded on the return of the vehicle. In some instances the bond can be paid in cash – check with the supplier/broker when you book.

Q. Will there be fuel in the vehicle?
A. Yes, there should be enough to get you on your way. Different companies have different policies regarding fuel – most will supply a full tank and require the car to be returned with a full tank of fuel, otherwise the renter is charged the difference. Some companies provide minimum fuel and is to returned as the renter wishes.

Q. What is a Pre-Paid Fuel Option?
A. Most car rental companies provide a full tank of fuel and will charge you for re-fuelling the vehicle if it is not returned with a full tank. By accepting a Pre-paid fuel option you are agreeing to pay a pre-determined price for fuel regardless of whether you return the vehicle with a full, partially full or empty tank. This means you won’t need to search for a petrol station before you return the car, but there is no refund for any fuel remaining in the tank.

Q. Should I check out the condition of the rental car before driving away?
A. Yes, it is a good idea to check the vehicle before you leave the depot. Any damage or unusual dents/scratches should be noted on the contract before leaving.

Look out for our 2nd part of car rental FAQs!

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130″ Chrysler 300 with Pearl paint. Custom pearl bar with fiber optics, disco floor & ceiling, ice and champagne bins, rock and champagne glass holders, fiber optics, vertical grill, 2 tone interior, 20″ and 7″ screens, DVD player, CD/AM/FM/AUX/Satellite ready unit and much more.

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Why do car rental companies charge a surcharge for drivers under 25?
My husband and I need to drive from Delaware to Alabama this spring. He's 24 and has a class C CDL. We were just checking out car rental rates and all companies will charge us a $25 per day surcharge just to rent a compact car! This is absolutely ridiculous! Its going to double the cost of renting the car. Is there any way to get around these things?

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Car Guru writes for DriveAway Holidays, DriveAway Holidays New Zealand and DriveAway Holidays Blog

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